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Roller Brush Failure Error
Check main brush for foreign matter Foreign matter blocking main brush Clean the main brush
"Motor Stall Error" / "Motor Hall Error"
Motor stall can be a number of issues, generally easy to recitfy. Check to see how many blades are on the cutting plate, it should always have 3. Less than 3 creates an imbalance and can damage the motor. The cutting plate maybe too low and onsome ...
Abnormal Noises
Check if the side brush is moving Clean side brush Check if the main brush cover is damaged If damaged, replace cover Check if there is foreign matter in the rear wheels Remove foreign matter
Hardware error
This can be numerous things. Bump sensor Cutting motor PCB board Contact customer service so we can help trouble shoot and identify what the specific issue maybe.
How to clean your Ultenic T10 brush roller
Please follow this link for the video instruction: https://youtu.be/3IQC8DN4Q-I