Trouble Shooting Help
MoeBot: Loop lost or no loop signal
Loop signal lost means that there is an issue with the connection of your boundary wire, normally a break in the line somewhere. Check to see if you have a blue or red light on your docking station. Blue means you have a good connection, red means ...
MoeBot: "Motor Stall Error" / "Motor Hall Error"
Motor stall can be a number of issues, generally easy to recitfy. Check to see how many blades are on the cutting plate, it should always have 3. Less than 3 creates an imbalance and can damage the motor. The cutting plate maybe too low and onsome ...
MoeBot: Hardware error
This can be numerous things. Bump sensor Cutting motor PCB board Contact customer service so we can help trouble shoot and identify what the specific issue maybe.
MoeBot: How to set up an isolated cutting zone
Please follow this link for the video instruction: https://youtu.be/Y5_FGo4T8BA
MoeBot: "Charging Current Too Low" / Moebot is not Charging
Is the docking station connected to power and turned on at the power point? Is there a blue light on the docking station? If there is no blue light you may have a power supply issue. Check the two metal charging plates on the front of the robot. Is ...
MoeBot: No WIFI
Having a strong WIFI signal outside is important if you want updates via the APP. You may need an external WIFI booster for your home if the signal is weak. Remember, MoeBot diesn't require WIFI and you can easily use your MoeBot by programming the ...
MoeBot: How to identify a break in the boundary wire
Please follow this link for the video instruction: https://youtu.be/w9Buq_dKHVk
MoeBot: How to replace a PCB board on a MoeBot
Please follow this link for the video instruction: https://youtu.be/JJd8pwbCqoI Was thi